Projector repair — tell us the fault Website What is it doing? Pick the closest — the next questions follow from it. No power at all — no lights, no fan Powers on, but nothing on the screen There is an image, but something is wrong with it Turns itself off, or runs hot Lamp or bulb problem Making a noise it did not make before Something else Does any light come on at all? Nothing — completely dead Standby light only A light blinks in a pattern Tried another power cord and a different outlet? Yes, same result Not yet Is light coming out of the lens? Light, but no picture No light at all Does the projector's own menu appear on screen? The menu comes from the projector itself, so it shows even with nothing plugged in. Yes, the menu shows No, nothing at all What is wrong with the picture? Dim or dark Wrong colours, or a colour is missing Black or white dots that do not move Lines or bands across the picture Will not focus, or blurry in one corner Flickering Shadow, smear or a rainbow edge When does it happen? All the time Only once it warms up Comes and goes Getting worse over time How long does it run before it stops? Seconds A few minutes Half an hour or more No pattern to it Has the air filter been cleaned recently? Yes No Do not know where it is What happened to the lamp? It went with a pop or a flash It will not light at all A lamp warning is on screen Still lights, but very dim Has the lamp been replaced before? Never — original lamp Yes, once More than once Not sure What does it sound like? Rattling Grinding or scraping High-pitched whine Clicking Fan much louder than it used to be Anything else worth knowing Link to a photo or a short video A picture of the fault settles most questions. Upload it anywhere — Google Drive, Dropbox, imgur, YouTube — and paste the link. The projector, and how to reach you Brand * Model * Lamp hours, if you know them Your name * Email * Phone Back Next Send it to the bench We read every one and reply with what we think it is and what it would cost.