This is the page a customer gets while their projector is with us. Click the stages below to move the repair along and watch it change — nothing here is real, and nothing is saved.
Repair MW3K-8QP2 · BenQ MW814ST
How a customer gets here
They send a fault report, and the confirmation hands them an eight-character code — MW3K-8QP2 — along with a link straight to their own version of this page. The same code arrives by email. There is no account and no password: the code is the key.
If they lose the link, they come back to voltarea.com/track and type the code in.
What we do at our end
One board, one button per job. Moving a job to the next stage is the whole workflow — the customer’s page changes and their email goes out in the same click. Nothing else to remember.
Try the real thing
Send a genuine fault report and you will have a code of your own within a minute.